Operation and support
Hosting in Germany, monitoring, backups, updates and changes - with a data processing agreement. From €49 a month.
An automation is only good if it still runs a year from now. Programs get updates, interfaces change, certificates expire. With a support contract I take care of it, and you don't notice a thing.
What I take care of
Hosting in Germany
Your application runs on servers in German data centres. I set it up, keep it up to date and look after domain and certificates.
Monitoring and backups
Every application reports its state continuously. If something fails, I notice before you have to call. Data is backed up daily, and restoring is tested, not just assumed.
Updates and security
Operating system, software and dependencies are maintained regularly. Servers are set up to a fixed target state, not clicked together by hand.
Changes
When one of your programs or an interface changes, I adapt the automation. Small change requests are included in the contract; larger extensions we agree on beforehand.
Data protection
You get the data processing agreement with the quote, not on request. Development and testing use sample data; your real data lives only in your system.
Prices
€49, €99 or €149 a month, net. Which level fits depends on the system: a single automation needs something different from an application with many users. What exactly is included is in the quote.
Existing systems too
You have an application or website that should be looked after reliably? I check beforehand whether that makes sense with the existing technology, and tell you honestly.