Solution
Routes that plan themselves
Jobs, time windows and emergencies assigned to your people, calculated over real roads. Less driving, no missed appointments. An application of your own at a fixed price per stage.
The problem
Seven in the morning, time to assign: who drives where, in which order, who takes the customer with the ten o'clock appointment. It runs on gut feeling and experience, and usually it works. But people sit in the car longer than necessary, a time window is missed, and an emergency at midday turns everything upside down.
The solution
Route planning that knows your rules:
- Jobs: address, expected duration, the customer's time window, urgency
- Your people: who is working, start of work, end of the day, starting point
- Planning: the computer tries tens of thousands of variants and keeps the one with less driving, no missed appointments and no overtime
- Emergency: it is added, the routes rearrange themselves, you decide
- On the road: everyone sees their route on the phone, with navigation to the next customer
The demo application shows what this looks like: a heating engineer in Cologne with 24 jobs and three technicians, first planned as by hand, then improved by the computer. The map and roads are real, the jobs are made up.
What it costs
Route planning is an application of your own, adapted to your business. I plan it in stages at a fixed price per stage: the planning itself first, later for example the view for the road or taking over jobs from your software. Before work starts you get a binding fixed-price quote. More under Automation and custom software.
Frequent questions
Which businesses is this worth it for?
For everyone whose people drive to several jobs a day - trades, maintenance, home care, delivery, field sales. From about three vehicles and a dozen jobs a day, planning by hand gets hard to keep track of.
Does the system plan over my head?
No. It makes a suggestion. You move what you want differently, for example because a customer only wants a particular technician, and the planning recalculates the rest.
What happens in an emergency?
It goes into the running plan and the routes rearrange themselves. You see straight away who is best placed to take it and which appointments move as a result.
Where do the map and driving times come from?
From OpenStreetMap, a free map. Routes are calculated over the real road network on the server of your application, not by an outside routing service.